Refund Policy

1. General Refund Policy

Refunds are subject to the cancellation policy of each event organizer. Before booking, please check the event’s details page for specific terms. Events 2 Go acts as a ticketing platform and does not guarantee refunds unless explicitly stated by the organizer.

2. Eligibility for Refunds

• Refunds may be available if the event is canceled by the organizer.
• If you cancel your booking, eligibility depends on the organizer’s cancellation policy.
• Service and processing fees may be non-refundable.

3. Refund Process

Approved refunds are typically processed within 5–10 business days, depending on your payment method and financial institution. Refunds will be credited to the original payment method used.

4. Non-Refundable Cases

No refunds will be issued in cases of no-shows, late arrivals, or if the event takes place as scheduled.

5. Contact Us

For refund inquiries, please contact our support team via support@events2go.com or use the in-app chat.