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Frequently Asked Questions
Find quick answers about booking, payments, event management, and more.
General
What is Events2go?
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Do I need an account to book an event?
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Booking
How do I book an event?
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Where can I find my tickets after booking?
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Can I book tickets for someone else?
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Payments
What payment methods are supported?
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Will I get a refund if I cancel my booking?
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How long do refunds take?
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Events
Can I list my event on Events2go?
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Does Events2go charge organizers a fee?
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Tech
I didn’t receive my confirmation email. What should I do?
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Can I access my tickets without the internet?
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What should I do if the app isn’t working properly?
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Support
How can I contact support?
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Is customer support available 24/7?
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